PRIVACY POLICY
Recovery Mode (Portable Physical Therapy P.C.)
Recovery Mode respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect:
Name, email, phone number
Appointment and booking information
Health intake and medical history information
Payment details and card-on-file authorization
Website usage data through analytics tools
How Information Is Used
Information is used to:
Schedule and manage appointments
Provide services and communicate with clients
Send confirmations, reminders, and agreed SMS or email communications
Improve operations and website performance
Digital Intake Forms
Health and intake forms are stored digitally through secure systems used for scheduling and operations.
Payment Information
Card information is processed through encrypted third-party payment processors. Recovery Mode does not store full card numbers directly.
Email & SMS Communications
By providing contact information, you consent to receive appointment reminders, service updates, and marketing communications through email or SMS. You may opt out at any time.
Analytics & Tracking
Our website may use analytics tools such as Google Analytics or similar technologies to understand website usage.
Media Consent
Photography or filming only occurs with written or verbal consent. Media collected with consent may be used by Recovery Mode for promotional purposes.
Minors
Services for individuals under eighteen (18) require guardian consent. We do not knowingly collect information from minors without authorization.
Data Security
We use commercially reasonable safeguards to protect personal information; however, no system is completely secure.
Contact
Recovery Mode
30-29 Steinway Street
Astoria, NY 11103
929-666-1729
support@recoverymodenyc.com